# EngageMessage Help Center

> Help center for EngageMessage

## Get Started With EngageMessage

- [Lesson 1. Configure your account](http://faq.engagemessage.com/en/articles/5132890-lesson-1-configure-your-account.md)
- [Lesson 2. Manage your contacts](http://faq.engagemessage.com/en/articles/5132942-lesson-2-manage-your-contacts.md)
- [Lesson 3. Create a landing page or a form](http://faq.engagemessage.com/en/articles/5340162-lesson-3-create-a-landing-page-or-a-form.md)
- [Lesson 4. Send email broadcast](http://faq.engagemessage.com/en/articles/5168617-lesson-4-send-email-broadcast.md)
- [How to add contacts in EngageMessage?](http://faq.engagemessage.com/en/articles/5101545-how-to-add-contacts-in-engagemessage.md): Upload .CSV file or import from another platform
- [How to import your MailChimp contacts?](http://faq.engagemessage.com/en/articles/5039133-how-to-import-your-mailchimp-contacts.md): Switch from MailChimp? Let us help you.
- [How to set "From email" on EngageMessage?](http://faq.engagemessage.com/en/articles/5053970-how-to-set-from-email-on-engagemessage.md): It will appear as the sending address to your contacts.
- [How to set your profile photo?](http://faq.engagemessage.com/en/articles/5105044-how-to-set-your-profile-photo.md): This is the profile photo within EngageMessage and the sender photo in the email you send
- [Why I didn't receive the verification email or the test email?](http://faq.engagemessage.com/en/articles/4834272-why-i-didn-t-receive-the-verification-email-or-the-test-email.md): Having problem with email forwarding?
- [Why should I mark my company email address?](http://faq.engagemessage.com/en/articles/4782661-why-should-i-mark-my-company-email-address.md): Mark your company email address when you forward emails to EngageMessage.

## Grow Your List With Landing Pages & Forms

- [What's the difference between Landing Forms and Landing Pages?](http://faq.engagemessage.com/en/articles/5293066-what-s-the-difference-between-landing-forms-and-landing-pages.md): How you can use it to grow your subscriber list.
- [How to create a form?](http://faq.engagemessage.com/en/articles/5338056-how-to-create-a-form.md): A step-by-step guide on how to create a form.
- [How to create a landing page?](http://faq.engagemessage.com/en/articles/5337093-how-to-create-a-landing-page.md): A step-by-step tutorial on how to set up your landing page
- [How to add custom fields to forms or landing pages?](http://faq.engagemessage.com/en/articles/5297738-how-to-add-custom-fields-to-forms-or-landing-pages.md): Collect more than emails addresses.
- [How to save data from forms and landing pages?](http://faq.engagemessage.com/en/articles/5298064-how-to-save-data-from-forms-and-landing-pages.md): Data will be saved in the contact's profile. It helps you target audiences in your campaign.

## Create and Send Email Campaigns

- [How to create an email with templates?](http://faq.engagemessage.com/en/articles/5101434-how-to-create-an-email-with-templates.md): A step-by-step tutorial for creating your first email at EngageMessage.
- [How to create an email broadcast?](http://faq.engagemessage.com/en/articles/5101965-how-to-create-an-email-broadcast.md): Compose your email, select recipients, schedule send time.
- [How to choose between ongoing and one-off messages？](http://faq.engagemessage.com/en/articles/5101868-how-to-choose-between-ongoing-and-one-off-messages.md): What's the difference and which should you use?
- [How to edit button link in email broadcasts?](http://faq.engagemessage.com/en/articles/6150480-how-to-edit-button-link-in-email-broadcasts.md): Email broadcast cannot be published without adding links to email buttons.

## Win With SMS Marketing

- [SMS Compliance Overview Guide](http://faq.engagemessage.com/en/articles/5902987-sms-compliance-overview-guide.md): Everything you need to know
- [How to collect SMS consent at checkout on Shopify?](http://faq.engagemessage.com/en/articles/5912729-how-to-collect-sms-consent-at-checkout-on-shopify.md): You can only send marketing texts to customers who give consent at checkout on Shopify.
- [How to update your SMS Privacy & Terms?](http://faq.engagemessage.com/en/articles/5921916-how-to-update-your-sms-privacy-terms.md): Be sure to set your Privacy Policy and Terms of Service links.

## Automate Your Instagram and Facebook

- [Automate your Instagram and Facebook](http://faq.engagemessage.com/en/articles/5786579-automate-your-instagram-and-facebook.md): Automatically reply comments and send Direct Message
- [Trouble connecting Instagram to EngageMessage?](http://faq.engagemessage.com/en/articles/5786657-trouble-connecting-instagram-to-engagemessage.md): Can't find your Instagram account listed when connecting?

## Reply All Inquires With Inbox

- [Why my email sending is deactivated?](http://faq.engagemessage.com/en/articles/5139278-why-my-email-sending-is-deactivated.md): spam checking helps protect your sender reputation

## Build Better Customer Relationship

- [Manage your contacts by tags](http://faq.engagemessage.com/en/articles/5101969-manage-your-contacts-by-tags.md): Learn how to tag, what to tag and how to search tags.
- [Manage your contacts by segments](http://faq.engagemessage.com/en/articles/5430989-manage-your-contacts-by-segments.md): Learn how to create and edit segments on EngageMessage.